The Donna Portals - Portals Nous

Out of the ordinary treatment with world-class service at The Donna Portals

Uncover the extraordinary at The Donna Portals Hotel, a bold beachfront havenrelaxation meets style. Diveserenity with our outdoor pool and exclusive spa sanctuary,while enjoyingthe luxuries of this 5 star hotel.

Every room, a masterpiece designed by the legendary Marcel Wanders, features luxurious touches like air conditioning, satellite TV, and bespoke private bathrooms decorated in style. Our attentive team ensures every detail is covered, from luggage assistance to vehicle parking services.

Indulge in the spa’s many services and signature treatments across the many available rooms and spaces. Stay energized in our 24-hour gym, or elevate your stay with experiences like private trainers, yoga, paddle yoga, or pilates – available on request and subject to availability.

Our 247 reception and concierge teams are here to craft your perfect stay, offering insider tips always taylor-made just for you, while also getting you exclusive reservations, and seamless assistance with rentals and any activities to make this a memorable stay.

Just a 15-minute stroll from the charming Port of Portals and 20 km from Palma de Mallorca airport, The Donna Portals Hotel is your gateway to a bold, unforgettable escape.

The hotel day starts from hour 15:00 and ends at 12:00.

We’re looking forward to welcoming you at The Donna Portals in Mallorca, your Oceanfront Playground! To make your stay extra special and for any customisation, you might enjoy asking us before your arrival for: · Spa Treatments and Massages at our Donna Health & Spa to unwind and recharge (we recommend booking in advance) · Romantic details upon arrival for memorable moments as soon as you check-in at The Donna · Rates for Late Check-Out to linger a little longer in your room (subject to availability and will vary according to room booked) · Organize your stay with activities such as padel lessons close to the hotel, tennis courts, golf green fee to amazing courses in the island, boat rentals at the neighbouring Puerto Portals, private excursions and tours to the most special locations in Mallorca. · Private Airport Transfers · Car rentals: we have special arrangements with local rent a cars with great rates and your favourite car brands · Let us know your needs and we will be delighted to assist via our concierge and experience departments. Here are a few more helpful details: · Please inform The Donna Portals of your expected arrival time in advance. ·our beds are king or queen double beds, we do not have single beds. · If you havent already booked your buffet breakfast for your stay, we have both options of buffet or a la cart menus should you decide on the spot, to provide the perfect start of your day and easeyour morning just how you prefer. · In our restaurants, we ask that guests wear as dress code a smart casual clothing, such as long trousers and closed shoes, for example. · The full amount of your stay will be settled at check-in together with a presentation of a valid credit card. ·guests are required to show a photo ID and those under the age of 18 can only check in with a parent or official guardian. · Special requests are subject to availability and additional charges may apply. Please use the Special Requests box when booking, or contact the property directly using the contact details in your reservation confirmation. · We love having small pets (up to 5 kg) stay with us — €45day per pet applies—and to ensure everyone enjoys their stay, we have a few simple compliances required: pets should be carried in your arms or in a carrier when entering or leaving The Donna. They can be present in shared spaces such as our restaurants but always with a leash, and should never be left alone in the room unless secured in a carrier (and we are informed). We kindly ask that pets stay off beds, sofas, and chairs. Please bring your own cover if needed—and please refrain from using hotel towels for cleaning your pet or accessories. You’re responsible for any extra cleaning, damage, or hygiene issues, and if a pet’s behaviour disturbs others guests, we may need to discuss alternative arrangements. · Should we detect group bookings of more than 5 rooms, special conditions and supplements may apply and the hotel reserves the right to ask for prepaid stays or to cancel these bookings. License number: B56711252Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Please inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Marcel Wanders Room. This spacious, air-conditioned room comes with free WiFi and flat-screen satellite TV. It includes a private bathroom with a hairdryer. ;
Beach Level Room. Offering views of the surrounding pine forest, this spacious, air-conditioned room comes with free WiFi and flat-screen satellite TV. It includes a private bathroom with a hairdryer. ;
Junior Suite Side Sea View. Offering partial views of the sea, this spacious, air-conditioned room comes with free WiFi and flat-screen satellite TV. It includes a private bathroom with a hairdryer. ;
Junior Suite Beach View. - Offering beach views, this spacious, air-conditioned room comes with free WiFi and flat-screen satellite TV. It includes a private bathroom with a hairdryer. ;
Penthouse Suite. The penthouse room features a large, private terrace with a hot tub, accessed by a spiral staircase inside the room. Located on the top floor, this spacious, air-conditioned room comes with free WiFi and flat-screen satellite TV. It includes a private bathroom with a hairdryer. ;
Naughty Suite. This spacious suite includes unique features and facilities, such as: - Large round bed in the middle of the room - Ceiling mirror - Cushioned bed head - Chaise longue - R. Hutten “sexy relaxy” chair - Dancing pole - Sensual fabrics and finishes Air conditioning, free WiFi and a flat-screen TV are also included. ;
Spa Suite. This spacious suite includes relaxation and wellness facilities, such as: - Bathroom with a Sauna - Relaxation area Air conditioning, free WiFi and a flat-screen TV are also included. ;
Junior Suite Sea View Panorama. This air-conditioned suite is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony with sea views. The unit has 1 bed. ;
Marcel Wanders Executive. Offering free toiletries and bathrobes, this double room includes a private bathroom with a shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed. ;
Stargazer Suite. This suite comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit offers 1 bed.